The OCSU offers a number of programs and services to meet your needs as a student. Our services come in a variety of forms, although we’ve had to adjust the way we deliver some of them in order to comply with COVID-19 health and safety protocols. As our offices at each campus remain closed, services will be online-based for the Fall 2020 semester.

Please note that some of the services and programs listed below may be unavailable for all or part of the coming school year. These are each noted with an asterisk (*).

Campus Wide Services

Virtual Office Q&A

We are so excited to offer this brand new service! Student can join us on a Zoom call on Wednesdays (starting August 26) from 9am-10am and 2pm-3pm to ask about our services, events, or any other college-related question they might have.

We will also have some availability for one-on-one virtual meetings if you aren’t able to attend during the times listed above.

For inquiries or to request a one-on-one meeting, contact us at virtualoffice@ocsu.ca.

Student Discounts

When you are living on a student budget every penny counts. That’s why we are proud to offer another one of our extremely popular services available FREE to all of our members: the Student Discount Program!

The easiest way to access these discounts is with the brand new Deals App!

Deals is available on Apple and Android absolutely free. Simply create an account with your student ID, and you’re ready to go! Just show your ID number at the point of purchase. The best part is, since this app is presented by the BCFS (a BC-wide organization), it shows you what discounts are available nearby, no matter where you are in BC.

Do you own a business, and are interested in offering a discount? Learn how here!

Health and Dental Plan

Your Health and Dental plan helps cover part of the costs from a wide range of medical services, from dentistry to massage therapy. Your coverage is through Green Shield Canada. All OCSU members who are enrolled in full time studies are covered (3 or more college level classes).

For more details, please see our Health and Dental page.

Student Clubs and Initiatives

Are you a student who has an excellent project in mind that could help benefit the campus community? Are you a group of students who are fundraising to start a new a service or attend a conference? If you are an Okanagan College Students’ Union member and have a great initiative that would help benefit the campus community, we encourage you to apply for our Student Initiatives program. Please see our Student Initiatives page for further details on how to apply!

Free Handbook/Dayplanner

Every year, the OCSU hands out over five thousand handbooks/dayplanners to students absolutely free! This is achieved by partnering with the British Columbia Federation of Students – BCFS. This project allows the OCSU to deliver a quality handbook with full colour pages, better quality paper with unique cover art and local flavour.

The handbooks are also a testimony to the OCSU’s commitment to sustainability; they are printed on 100% post consumer recycled material with vegetable dyes. Even the binding is recyclable!

What You Won’t Find Anywhere Else

  • Details of who we are and the services we provide to our members
    • The in’s and out’s of our Health and Dental plan
    • Monthly and yearly calendars
    • A course timetable
    • Information on your membership in the British Columbia Federation of Students
    • Campus activities and events
    • Campaign details
    • Details on the Deals App and a list of businesses offering discounts in the area

Frosh, Safer Sex, and Menstrual Hygiene Supplies *

Frosh, safer sex, and menstrual hygiene supplies are not currently available from any of our offices.

Grade Appeals

If you feel you have been unfairly treated in the assessment of your performance in a course, or that the determination of your final course grade is inconsistent with the grading methodology outlined in your course syllabus, it is your right to request a formal review of your course work or final grade.

What we can do

The OCSU can help you wade through the Okanagan College grade appeal policy and guide you step by step through the grade appeal process.

The OCSU can appoint a Student Representative to sit beside you as a student observer, in a non-voting capacity, throughout the review process. This Student Representative will ensure you are being treated fairly during the appeal process.

What we cannot do

The OCSU cannot expedite the Okanagan College appeal process.

The OCSU cannot determine or influence the instructors who make up the appeal committee, although we will ensure that you are treated in a non-biased and fair manner throughout the appeal process.

If you would like advice on how to proceed with a grade appeal, feel free to stop by the OCSU office on your campus and set up a confidential meeting with one of your Student Representatives.

Okanagan College policy on General Appeals on Academic Standing can be found here

Faxing *

Faxing is not currently available at any of our offices.

Kelowna Services

The Office *

Our office is currently closed as our staff works remotely amid the COVID-19 pandemic.

Bus Passes *

Please note that bus passes are not currently available for purchase as our office is closed due to the COVID-19 pandemic.

Monthly College student passes, semester passes, and sheets of tickets can be purchased from Kelowna City Hall instead.

Printing and Photocopying *

Printing and photocopying services are not currently available.

The Pantry *

The Pantry is closed until further notice. Students in need are encouraged to apply for OC Serves Up (see below) or contact the Central Okanagan Community Food Bank. 

OC Serves Up

In July 2020, we partnered with RBC Royal Bank of Canada, Sysco, and Okanagan College to bring students in need with free lunches. Unchanged: In July 2020, we partnered with RBC Royal Bank of Canada, Sysco, and Okanagan College to bring students in need with free lunches.

Every day the OC Culinary and Pastry Arts students create 50 delicious and nutritious meals to hone their skills. The dishes are then given out to other OC students who have applied to the OC Serves Up program, completely free of charge!

Students can apply for the program by emailing us at OCServesUp@ocsu.ca with their first name, last name, and student number. Emails must be received by 10:30am on the day of, and only one meal can be requested at a time. A representative from OCSU will email them back with a confirmation, and if the application is successful, the student is able to pick up their lunch from the patio outside Infusions restaurant on the KLO campus. The program runs Monday through Friday and the meals can be picked up between 11:00am and 1:00pm on those days.

Please note that some meals may need to be heated prior to consuming, and that there are currently no microwaves available on campus for student use.

Poster Boards *

We are not currently allowing posters to be put up on our poster boards. (Mainly due to lack of people on campus who will see your poster)

Ping Pong and Board Game Rentals *

Our ping pong tables and board games are currently not available for use/rent.

Penticton Services

Locker Rentals *

This service is currently unavailable due to something other than COVID-19 – crazy! The OCSU will not offer lockers for the Fall 2020 semester as we are doing a complete renovation on them. We are looking forward to offering a new and improved locker service in the near future!

The Harbour *

The Harbour is a brand new service that we are so excited to offer to our members. It is a safe space, food bank, and sexual health centre. More details coming soon!

Board Game Rentals *

Board games are not available for rent at this time.

Salmon Arm Services

Lunch Once a Month *

This program is not currently available.

Ping Pong Tables *

The ping pong tables are not currently available.

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